IT Operations Support

To optimize a company’s return on their technology investments, microsys addresses common operational challenges that negatively impact the bottom line and develops comprehensive solutions including:

• Cost-effective, responsive Operations Management
• Data Center consolidations
• Efficient network operations
• Stable architecture
• Predictable Service Level Management
• Proven Disaster/Pandemic Recovery Management

The core areas of IT Operations include:

• Three-tier hardware (mainframe, servers and desktops / laptops / handhelds)
• Operating systems
• Storage systems
• Network infrastructure Firewalls, DMZs and the IPSEC that controls access to the network
• Hardware and operational environment management. microsys often working with a hosting partner, can provide clients a complete data center environment including hardware and network monitoring services.
• Remote server and desktop support for distributed systems environment. This includes providing on-site and remote monitoring of the systems environment and customer support. We can also integrate our customer service offering to provide total environmental support for operations.
• Creating, testing and managing disaster recovery plans and a backup center service, utilizing one of our hosting partners.